Refund Policy

There are many unscrupulous operators currently offering “Free Trials”, and tricking people into signing up to expensive subscriptions that are very difficult to cancel. Because of this situation:

We DO NOT offer any form of subscription payments
We DO NOT store any credit card numbers
We DO NOT share ANY of your private information with 3rd parties.

We DO GUARANTEE YOU SATISFACTION and will issue a full refund for returned products, subject to the terms below:

1. Guarantee and Return Policy – We offer a 30-day from your invoice date Money Back Satisfaction Guarantee. Please carefully read the terms and conditions below.

Return Procedures:You do not need a Return Authorization number from us. Simply return to the address listed below. You will need to provide us with your complete Name, Address, Phone # and your ORDER # . Once we have received your return package, you will receive a full refund less shipping and handling charges, if applicable. You will either be credited back to your Credit Card, or sent a check depending on your form of payment during ordering.

Please allow 7-14 days to process credits. NOTE:
Consumer/Customer is responsible for all shipping and handling charges incurred when shipping product back to us.

Return Address:

AlivebyNature
841 Maria Lane
Sunnyvale, CA 94086

Please allow 7-14 business days for your return to be processed.